4777 casino Privacy Policy

This privacy policy ("Policy") applies to the 4777 casino platform and all its associated services. When you use our website, open an account, make a deposit, or use any service, you voluntarily share certain information with us. We are committed to ensuring that information is properly protected and used correctly.

This policy is an integral part of our Terms and Conditions. Please read it carefully before using 4777 casino's services. If you have any objection to any part of this policy, please contact us.

1.1 Registration and identity information

When you open an account at 4777 casino, the following information is collected from you:

• Full name and date of birth (for age verification — confirming 21+ age)
• Mobile number and email address
• National ID card or passport number (during KYC verification)
• Residential address
• User's preferred language and currency (Bangladeshi Taka — ৳)

1.2 Financial transaction information

During deposits and withdrawals, we collect your payment method details. Our active payment methods are bKash, Nagad, Rocket, Upay, and bank transfer. Technical details of these transactions — such as transaction ID, amount, and timestamp — are stored in our system. However, we never store full mobile banking account numbers or bank passwords.

1.3 Technical and usage information

While you use our platform, certain technical information is collected automatically:

• IP address and device identifier
• Browser type and version
• Login time and date
• A record of which games or sections you have used
• Cookie and session data

1.4 Voluntarily provided information

If you contact us via live chat support or email, the details of that conversation may be stored in our system so that better service can be provided in the future.

4777 casino uses your information only for specific and legitimate purposes. Any purpose for which information is used is clearly stated here:

• Account management: Completing registration, verifying login, and maintaining personal profiles.
• Transaction processing: Accepting deposits and completing withdrawals — minimum deposit ৳500 and minimum withdrawal ৳1,000.
• Identity verification (KYC): Confirming account security and verifying the user's age.
• Fraud prevention: Monitoring unusual activity and identifying security risks.
• Service improvement: Analysing platform usage to develop more suitable services.
• Communication: Sending important updates, security alerts, and service-related notifications.
• Responsible gaming: Monitoring a user's playing patterns and providing assistance when needed.

We never sell your information to third parties. Information is not shared with any marketing agency unless you give your direct consent.

4777 casino strictly protects user information. However, in a limited number of cases, necessary information may be shared with the following parties:

3.1 Payment processors

To complete transactions, only the necessary transaction-related information is shared with bKash, Nagad, Rocket, Upay, and banking partners. This information is used solely for that specific transaction.

3.2 Technology partners

Game software providers — such as Evolution, Pragmatic Play, PG Soft, JILI, and Spribe — may require minimal technical information to operate their games. These partners are also bound to maintain privacy standards equivalent to ours.

3.3 Legal obligations

Under applicable laws of Bangladesh, if a government agency or law enforcement body requests information on the basis of a legal order, we are obligated to provide it.

How long your information remains in our system depends on the type and purpose of the information:

• Active account information: Complete information is stored for as long as your account remains active.
• Transaction records: Financial transaction history is retained for a minimum of five years.
• KYC documents: Identity verification documents are retained for a specified period even after an account is closed.
• Communication history: Support chat and email conversations may be retained for up to one year.
• Cookie and session data: Generally deleted within 30 days, though some preference-related cookies may last longer.

Information that is no longer needed after the specified period is securely deleted or converted in a way that personal identity cannot be recognised.

4777 casino uses multiple layers of technology to protect your information:

5.1 Encryption

SSL (Secure Sockets Layer) technology is used across our entire platform. This ensures that all information exchanged between your browser and our servers remains encrypted — no third party can read it.

5.2 Access control

Only employees who need your information for their work can access it. Every access is logged and reviewed regularly.

5.3 OTP and two-step verification

OTP verification is used during login and important account changes. This helps prevent unauthorised access.

5.4 Regular security checks

Our system undergoes regular security reviews. Any vulnerability found is corrected immediately.

Every user with an account at 4777 casino has the following rights over their own information:

6.1 Right to access information

If you want to know what information we hold about you, you can make a request at any time. We will inform you within a reasonable time.

6.2 Right to correct information

If any of your information is incorrect or outdated, contact our support to have it corrected. Name, address, or contact details can be updated.

6.3 Request to delete information

You can request to close your account and have your information deleted. However, due to legal obligations, some information must be retained for a specified period.

6.4 Opting out of marketing communications

If you do not wish to receive promotional emails or messages, you can let us know at any time. However, necessary account-related notifications will continue to be sent.

If you have any concerns about responsible gaming, visit our Responsible Gaming page for detailed guidance — information on setting limits and self-exclusion is also available there.

Cookies are small data files stored in your browser. 4777 casino uses cookies for the following reasons:

7.1 Essential cookies

These cookies are necessary to maintain login sessions and run the platform's core functions. Disabling them may cause the website to not work correctly.

7.2 Functional cookies

These cookies are used to remember your language preference, display settings, and previous visit information, so you do not have to set them up again each time.

7.3 Analytics cookies

We collect anonymous statistics to understand which parts of the platform are used most. This information does not identify any specific individual.

You can manage cookies from your browser settings. Keep in mind that disabling certain cookies may limit the site's functionality.

4777 casino may update this privacy policy over time. Changes may be made if the scope of services expands, laws change, or technological improvements are needed.

For any significant changes, we will notify users by email or via a notification on the platform. The date on which the updated policy takes effect will always be stated on this page.

If you continue using the platform after changes are made, it will be assumed that you have agreed to the updated policy. If the changes are not acceptable to you, you may request to close your account.

To learn more about this privacy policy or get answers to general questions, visit our FAQ section.

If you have any questions or concerns about this privacy policy, or if you wish to make a request regarding your own information, please contact us. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

Privacy-related requests are generally processed within business days. Complex requests may take a little longer, but we always try to respond as quickly as possible.